[fa icon="plus-square"] Looking for recommendations on things to do in your free time?

Below you will find some of our favorite things to do during your free time in Marbella!

Things To Do:

  • Explore the Old Town
  • Wine Tastings
  • Cooking Classes
  • E-Mountain Bike Tours
  • Golf
  • Sailing Adventures
  • Hiking Tours
[fa icon="plus-square"] Can we bring a guest?

Yes, each award winner may bring one guest, which can be a spouse, partner, friend, or family member. Additionally, attendees are permitted to bring children. Please note that all expenses associated with bringing an additional guest (child) are your responsibility to cover. Children cannot attend evening events or any of the UserTesting sponsored activities.

Your guest may not be another UserTesting employee. 

If a President’s Club award winner elects to make the trip alone, there will be no credit or future value to be received in lieu of not taking a guest.
[fa icon="plus-square"] When must we RSVP by?

All RSVP's must be received by January 30, 2026. Please make sure your RSVP is on time to secure your spot on the trip.

[fa icon="plus-square"] What are my flight details?

All flights for you and your guest will be booked directly by you through Navan. We ask that all flights are booked no later than March 1, 2026. A reminder that the approved President Club event dates are May 1-4, 2026. All attendees coming from outside of EMEA are permitted to arrive on April 30th.

Coach airline travel will be provided to each award winner and their guest, if applicable, from the award winner's home city airport to the travel destination airport. Any deviations from this travel routing will be at the President’s Club award winner's expense.

You will be flying into the Malaga International Airport (AGP).

[fa icon="plus-square"] Can I come early or extend my trip?

Yes, please email Info@ExecutiveGroupTravel.com with extension requests. Extensions are extremely limited as the hotel is almost at full capacity around our event dates. We will accommodate as many requests as possible based upon availability.

Any extension to the travel dates (either pre- or post-program) will be at the President’s Club award winner's expense.
[fa icon="plus-square"] How are airport transfers being handled?

All attendees arriving within the approved group dates will have organized transfers when they arrive to the Malaga airport to transport them to/from the hotel. Upon arrival, please pass through customs and to baggage claim. After you pick up your luggage, you will pass through the sliding doors leading to the arrival hall. After entering the arrival hall you will find your driver from Garcatri Deluxe Transport will be waiting for you holding a sign with the UserTesting logo! The resort is about 40 minutes from the Malaga Airport.

Your transfer from your home to the airport and back is your responsibility to organize but UserTesting will provide a T&E stipend to cover the cost of this expense.  This is the total for both you and your guest.  If your guest is coming from an alternate location they will need to cover their own transport to the airport.  

If you are extending your trip and arriving or departing outside of the group dates, you are on your own to organize and cover the cost of the transportation. 

[fa icon="plus-square"] Is this hotel all-inclusive or will I receive resort credit?

The hotel is not all-inclusive.  

UserTesting has provided each President's Club winner up to $400 in travel expenses that may be submitted for reimbursement. This stipend is to be used for transportation to and from your home to the airport, baggage fees, and meals while traveling. It may also be put toward a meal off property. You will need to provide itemized receipts for the reimbursement of this $400. Please note that your guest's travel expenses are also included in this T&E stipend.

In addition, you will be provided $600 (per room) in resort credit to cover additional meals not included with the group. This resort credit can be used anywhere at the resort where you can charge back to your room.

[fa icon="plus-square"] What can I expense from the trip?

Any special travel arrangements or expenses, including but not limited to, changes in President’s Club guest, additional air/hotel charges and/or upgrades, personal items, excursions, special meals, alcohol, incidentals, changes and/or cancellations incurring a penalty or other expenses outside of those detailed in the program, will be at the President’s Club award winner's expense.

[fa icon="plus-square"] Are children allowed at President's Club?
If you plan to bring a child, please note that this will be at your expense. You are expected to attend all UserTesting-hosted events, and unfortunately, individuals under the age of 21 are not permitted to participate. You will be responsible for arranging childcare and other related needs. Additional guests, outside of children - even at the participant's personal expense - are not permitted.
[fa icon="plus-square"] UserTesting Code of Conduct
Appropriate behavior is required. Every President’s Club award winner is a representative of the company and is expected to conduct themselves as such. Any qualifier can be sent home, at their expense, based on inappropriate behavior.
[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be two options.

1.  Download the Trip Plans app that Executive Group Travel sends you, it will be hard to survive this trip without it. It provides everything from hotel confirmation # to flight details to airport transfer information!

2.  The website will also have all updates posted before the event and during the event.